FAQ
Frequently asked questions
Straight answers to the questions we hear most from caregivers and families.
The 4-week training is delivered as downloadable PDF material with accompanying videos. It walks you through building a medical profile for the person you care for, using a few of the must-have tools and skills a Direct Support Professional (DSP) uses daily in professional caregiving agencies.
The training also helps you generate and train additional caregivers who can work consistently, a few days a week — the piece that actually prevents burnout, rather than just relieving it temporarily. The one-time cost for the full 4-week course is roughly a quarter of the monthly median cost of professional caregiving agency support.
A Plan of Care — what we call a Holistic Support Plan (HSP) — is a "Book of Instructions" covering everything anyone involved in someone's care needs to know: medical needs and medications, daily care tasks, communication between family and medical professionals, emergency contacts, and a plan for bringing in trained additional caregivers.
Our Product & Pricing page walks you through building this step by step over 4–6 weeks, tailored to the specific condition of the person you're caring for.
We provide: training and coaching to help you build a Personalized Plan of Care, guidance on recruiting and training additional caregivers, ongoing group coaching and mentorship, and CEU-accredited training for healthcare professionals.
We do not provide: hands-on, in-home caregiving services, medical care or medical advice, or diagnosis and treatment of any condition. SHS&S is a training and support organization — always defer to the care recipient's own medical team for medical decisions.
When a family member needs total care, and the family doesn't work together to support whoever becomes the main caregiver, one of two things tends to happen: that caregiver eventually breaks down from overwork, leaving two people who need care instead of one — or the responsibility suddenly shifts, overnight, to someone else in the family who's just as unprepared.
This is a family emergency, not just one person's job. Even family members living in another state can help — by contributing to a Plan of Care, splitting tasks and costs, checking in on a schedule, and treating the main caregiver's wellbeing as a shared responsibility.